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Capital.com Review | All You Need To Know In 2022

Author: Matt Pigott Updated: 20 June, 2022

Founded in 2016, Capital.com is a leading, UK-based trading platform that allows users to trade and invest in the global financial markets. Hailed as a new generation of trading by chief marketing strategist, David Jones, Capital.com delivers simplicity to new traders while also providing thousands of more sophisticated charts and trading indicators for seasoned professionals.

Unlike many white-label trading platforms that are rebranded and repackaged, Capital.com boasts its own proprietary offering built from the ground up. Fully regulated by the Financial Servies Authority (FCA) and the Australian Securities and Investment Commission (ASIC), Capital.com provides trader and investor funds with a high level of protection. 

In addition, Capital.com has an insightful and easily accessible suite of educational materials covering everything from the basics of trading to more complicated methods of technical analysis such as how to use Fibonacci retracement and extension tools to plan and execute trades successfully. 

For anyone in search of a robust trading platform with excellent credentials and a proven track record, Capital.com is a market-leading choice. This article takes a closer look at how to get started with Capital.com and peers at what’s under the hood that makes this broker special plus how it compares to other cryptocurrency exchanges.

5 Reasons to Use Capital.com

  1. Regulated by the FCA and ASIC. This means that Capital.com is compliant with strict regulatory rules and is accountable to the Treasury and then to the Houses of Parliament. This gives consumers confidence that they can trust the broker.
  2. Proprietary trading platform. The platform has been created and developed by Capital.com which owns the rights to the technology.
  3.  Thousands of instruments including currencies and stocks as well as popular commodities such as gold, silver and oil.
  4. A clean and simple interface that provides a snapshot of all of the most important data a trader needs.
  5.  All charts, indicators and instruments are presented in a way that makes Capital.com easy to understand and use.

What is Capital.com and how does it work?

In a nutshell, Capital.com is an online interface where traders and investors can go to discover the current prices of thousands of different, tradable products and, by placing orders or executing at market price, buy and sell them. It works by presenting large amounts of aggregated data to the viewer in a way that makes it easy to understand, navigate and use. Traders can analyse prices, look at the top risers and fallers, see which products are the most volatile and use a wide range of indicators to make buying and selling decisions in the hope of making a profit.

How Does Capital.com Make Money?

Capital.com  makes its money from what is known as the spread. The easiest way to think of a spread is as a small difference in the current price that gets automatically deducted from every trade and paid to Capital.com. This difference is indicated by the bid and the ask price. On instruments which are heavily traded, such as Forex currency pairs, gold, and oil, and that therefore have high volumes of money injected into them, known as liquidity, the spreads tend to be very thin. 

Entering a EURUSD trade for example is one of the cheapest ways to trade as the spreads can be as low as 0.1 pip or point, which is a tenth of a US dollar. Less liquid assets tend to have higher spreads. When trading volumes are high and thousands of trades are being placed each minute, these micropayments add up to significant sums of money for the broker. For the trader, this is the cost of doing business and using a trading platform like Capital.com.

Pros and Cons

Pros

Clean and easy to use trading platform
Has thousands of leading instruments
Has it’s own proprietary system built for traders from the ground up
High quality news provision to help make accurate market decisions
Regulated by leading global authorities
Offers more than 6000 assets
Tax-free spread betting available in the UK
Has 477 crypto CFDs available in certain jurisdictions
Has an excellent trading app for iOS and Android, both with a high star rating

Cons

Crypto CFDs are unavailable in the UK to the banning of crypto derivatives
Metatrader 5 is not currenty available on the platform
Outside of Australia and the UK, regulatory licences aren’t as robust

Capital.com - What Sets it Apart from Competitors?

Capital.com is brimming with features and instruments with traders benefitting from low spreads and fast executions. Because of its robust regulatory compliance, over the years it’s been operating, Capital.com has earned a high trust score and can be considered safe to use by new traders. 

When using the platform, users can quickly find markets, check out those markets’ price history, see the margin they need to have available to open the trade, check any related news and place trades—all from a single interface. In a snip, it’s also easy to see whether other people are buying or selling a specific forex pair, index or commodity to help inform their trading decisions.  Buying and selling can be done instantly from the platform with traders paying zero commission and benefitting from some of the tightest spreads found anywhere on the market. 

Another interesting feature of this broker is its thematic indices. These include ‘Corona anti virus’ and ‘Crypto’ index. These aggregate data from various sources for traders to speculate upon. Another incredible feature setting Capital.com apart from its competitors is what it calls ‘artificial neural networks’. This is promoted as being ‘the brains of the Capital.com app’ and triggers when it detects a high level of cognitive bias. This feature alerts traders to times when they might be displaying overconfidence due to a string of successes, for example. 

Breaking Down Capital.com - Our Analysis and Review

Capital.com has both a desktop and mobile app. The mobile app can be downloaded from the Apple Store or Google Play. We tested Capital.com out across devices and platforms and found the experience seamless. For visibility of all market facets, the desktop view was the most useful, providing a suite of useful information to help analyse the markets and trade with confidence. 

We also liked the educational package, which includes extensive market insights and an academy with dozens of videos explaining the more intricate parts of technical analysis. There are videos dedicated to the topics of support and resistance, how to use a MACD and how to spot bullish and bearish divergences on an RSI—all essential things to understand when it comes to placing successful and profitable trades.

Signing up was a cinch, although Capital.com’s strict adherence to regulatory requirements means there is no getting around the KYC process. This is a bit like opening a bank where proof of address, personal identification and other data are required.

With 6000 assets there’s more than enough for even the most ambitious trader or investor to choose from. In brief, these include 477 crypto CFDs (not available in the UK), 140 forex pairs and 23 indices. While UK residents might be somewhat crestfallen at the lack of crypto available to trade, they can take comfort in the fact that they are among just a handful of jurisdictions in which tax-free spread betting is an option.

Regulation, Licenses and Security

  1. Capital Com (UK) Limited is registered in England and Wales with company registration number 10506220. Authorised and regulated by the Financial Conduct Authority (FCA), under register number 793714.
  2. Capital Com SV Investments Limited is a Cyprus Registered Company with Company Registration Number HE 354252. Authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), under license number 319/17.
  3. Capital Com Australia Limited (ABN 47 625 601 489) is a company registered in Australia and regulated by the Australian Securities and Investments Commission (ASIC) under AFSL 513393.
  4. Capital Com Stock and CFD Investing Ltd is a Company registered in the Republic of Seychelles with Company number 8429903-1 and authorized by the Financial Services Authority (FSA) with license number (SD101).

Is Capital.com Secure?

Capital.com is a secure platform. The company prides itself on partnering with some of the biggest money managers in the world. Capital.com takes its client funds very seriously and stores them in an account segregated from its operations accounts.

Operating within regulatory provisions in the UK, Australia and some other countries, deposited funds are protected up to a certain amount in the event of a calamity.

Another feature to note is that Capital.com has something called negative balance protection. In the event that fast-moving markets plunge through stop-losses without filling them, it’s reassuring to know that investors will never lose more money than they put in. 

Finally, Capital.com adheres to PCI Data Security Standards. High levels of encryption and the use of Transport Layer Security ensure that all user data remains safe and secure.

Due to its high regulatory compliance and relative longevity in the CFD market, Capital.com gets a high trust score of 95 out of 100 from the CoinText team. The only reason for the slight markdown is that Tier 1 regulations apply to only a handful of jurisdictions around the world.  

Key Capital.com Services and Additional Features 

Capital.com is brimming with services and features to keep existing customers happy and to attract new traders and investors to its platform. Key services and features include:

  • Some of the tightest spreads in the industry
  • Zero commissions
  • Top-tier customer support with email and chat services available throughout trading times
  • No inactivity fee charges
  • Easy deposits
  • Get started with as little as $20
  • Supports multiple base currencies
  • Paper trade with a demo account to try the platform out and build confidence
  • More than 6000 products available to trade
  • Superb educational materials covering technical analysis and other aspects of the markets
  • Also has thematic indices including the ‘Corona anti-virus’ and ‘Crypto’ indices.

Supported Financial Instruments on Capital.com 

There are around 6000 instruments on Capital.com including almost 500 crypto CFDs available in certain countries, commodities, 23 standard indices and a handful of thematic indices including a Crypto Index that provides speculative traders with a significant chunk of the cryptocurrency market.

Capital.com Trading Platform at a Glance

At first glance, the Capital.com trading platform appears clean and fresh with minimal use of icons, buttons and graphics. This streamlined look allows users to easily see what they need to before taking a position.

As a platform that’s been built from the ground up with the input of experienced investors and traders, there has been little compromise on the way the interface looks and feels. Thousand of instruments have been added to the platform, accessible through a simple search bar, with the most highly traded products visible upon opening the page. 

With so much going on in the markets, it’s difficult to create a user experience that doesn’t feel overwhelming. Yet Capital.com has achieved this, translating staggering amounts of data into a page that’s easy to understand and simple to navigate. Tabs to the left include: Trade; Discover; Charts; Portfolio; and reports. Meaning that all of the most important information a trader needs is available with a single click. On the right-hand side, information vital to a tradable asset is presented in eye-pleasing layers. Here you’ll find the name of the product, price range, market sentiment, trading hours and other useful trading-related figures.

The mobile app has many of the same features, includes a powerful news feed, and makes it easy to check charts on the go. Although the information is compressed to accommodate the smaller screen size, nothing is more than two taps away in the app, making it easy to use on the go. There’s also the added bonus of timely price alerts being pushed through alerting users that their price points have been reached.

Capital.com Registration Process

Wherever you are, signing up for a Capital.com account is easy. Here’s how to do it in three simple steps:

  1. Go to the Capital.com website, click the ‘Trade Now’ button and complete the signup process by entering your email address and password or by signing up using your Google, Facebook, or Apple accounts. Not, if you’re using mobile there are two options: ‘Get the app’ or ‘Try free demo’. It’s best to click ‘Try free demo’ to test Capital.com’s trading functionality. 
  2. On the desktop, click ‘Continue’.
  3. If you only want to view the platform, click ‘Go to platform’. If you want to start trading for real, click ‘Complete’.
  4. Add your details on the next forms to confirm your identity and answer the questions that follow on the sliding screens. There are around 12.
  5. Answer the short quiz that follows to check your trading knowledge.
  6. Add your name as it appears on your passport, add your phone number then accept the terms and conditions.
  7. Choose your account type, CFD or Spread bets and the currency you’ll be trading in.
  8. Complete ID and address verification, also known as KYC. For this, you’ll need to upload a photo or scan of your passport or driving license and a proof of address, typically a utility bill.

Deposits and Withdrawals on Capital.com 

Making deposits and withdrawals on Capital.com is straightforward. 

  1. Head to the funding section in the Captial.com App. 
  2. Tap the payments tab at the top of the list - this will show you your account balance, available funds and margin. 
  3. Click the ‘Fund my account’ button and choose your preferred payment method. These include bank cards (fastest) and Apple Pay, Bank Transfer or Trustly, all of which take between 1-5 days.
  4. Choose a preset amount or type in a custom amount.
  5. If it's the first time you’re funding the account, tap the card icon and add in the necessary card details.
  6. Fund the account.

Note: To fund the account via the desktop, sign up for the account, complete the Capital.com registration process and fund the account from within the app. Click the credit card ‘Deposit’ symbols and complete the above steps.

For withdrawals, the process is almost identical but in reverse.

Capital.com Fees

Fees on Capital.com are competitive and unlike many of its competitors there are no fees for any of the following:

  • Deposits
  • Withdrawals
  • Real-time quotes
  • Training materials
  • Charts and indicators

Where fees are incurred, they are on held trades and applied to leverage rather than the entire amount carried over from one trading session to the next. These fees vary according to prevailing interbank, or swap, rates.

How to Trade Cryptocurrencies on Capital.com 

Trading on Capital.com is simple. Once you’ve registered and funded your account following the above steps, click the ‘Trade’ icon. Here, you can choose from hundreds of different tradable assets including crypto, ETFs, stocks, commodities and Forex. 

  1. Select the asset you want to trade, and if you plan to trade this regularly, star it to add it to your favourites (you can view these later under the ‘favourites’ tab).
  2. Use the charts and select your timeframe according to your preferred trading style. If you’re a longer-term investor, the daily and the weekly charts are best. For day trading, use anything from the 4hr down to the 5 minute timeframes. 
  3. Click ‘Buy’ or ‘Sell’ depending on whether you want to go long or short. If you think the market will go up, you’ll want to buy, and if you think it will go down, you’ll want to sell.
  4. Choose your position size and note your margin beneath this. You margin size tells you how much capital you need to execute the trade. If you have less than the required margin, you will need to add funds to open the position.
  5. Either set an order to buy or sell at a specified price (‘Buy/Sell when price is’) or buy at the current market price with an instant execution. For the former, select ‘Place Limit Order’ which opens up the parameters for this type of trade.
  6. Add your close at profit and close at loss levels to both take profit and protect your position if the market moves against you. You can also do this before opening the trade, which is advisable, particularly for your stop loss.

Final thoughts - Our Experiences with Capital.com 

We found Capital.com to be one of the easiest cryptocurrency exchanges to sign for and use. As a proprietary platform, it is clean and intuitive. There are dark and light modes to adjust the feel of the screen and everything a trader needs is cleanly laid out and easily visible. We particularly liked the ‘Trade’ section of the site which gives users full visibility of every aspect of their planned and open trades. The simple ‘Close at loss’ and ‘Close at profit’ toggles reveal the exact points at where a trade will be closed out. In short, for anyone who wants to strip out the confusion of trading that some competitor platforms layer in for no good reason, Capital.com is an ideal trading choice.

Everything users want to know, whether it's market news, the current assets they have in their portfolio, top riser and faller, charts, reports and their most traded instruments are never more than a single away. It’s clear that Capital.com’s design has removed unnecessary steps from all processes to provide a seamless user experience and rapid access to important information when the markets are moving fast.

Methodology - how we tested and compared Capital.com to other crypto exchanges

To pinpoint the strengths and weaknesses of Capital.com, we signed up to the platform and used it extensively, assessing every stage from the ease of the registration process to the searching and selecting tradable assets and opening positions on them. Next, we took the results of this analysis and compared our findings to those of other exchanges we have tried and reviewed. Key areas of focus included:

  1. How easy was it to register and place our first trade?
  2. First impressions - how easy was it to navigate the site and use it?
  3. What was the depositing and withdrawing experience like and how fast was it?
  4. What range of assets was available to trade?
  5. What was the functionality of the platform like?
  6. How easy was it to open and manage trading positions?
  7. Trading fees and spreads?
  8. What was the customer support like?

Measured according to these criteria, Capital.com scored highly, weighing in at 9 out of 10 for general usability, visibility, lack of unnecessary in-app distractions and also fees and spreads, which are among the best in the market.

Frequently Asked Questions

  1. KYC is part of the process of setting up your account with most centralised brokers and exchanges. It involves providing proof of address using a bank statement or utility bill, a passport or driving license scan, which can be uploaded via the site and occasionally some biometric data.

  2. When we deposited money into Capital.com using a Visa debit card, it was instant. Other methods took between 1-5 business days. Withdrawing money was a simple process but was not instant. This typically took between 1-2 business days.

  3. Capital.com is regulated and authorised at a Tier 1 level in some jurisdictions including the UK and Australia. It is also regulated in Europe and is considered safe and legitimate.

  4. Yes, leverage is available on Capital.com for both long and short positions. However, the amount of leverage you can use depends on the country you live in and its financial laws and regulations

  5. Yes, if you think the instrument you’ve chosen is going to go down, you can take a ‘short’ position and profit from any price decrease. This is the opposite of betting the price will go up which is known as taking a ‘long’ position.

  6. If your stop-loss is hit, your trade will be closed for a loss. Stop losses are the best way of protecting your capital if the price doesn’t go the way you expect it to. Stop losses are there to prevent small losses turning into catastrophic losses if you are completely wrong in your analysis or an unexpected event takes the markets by surprise.

Company Information

Company Name: Capital.com
Website: capital.com/

Account Information

Minimum Deposit: $20
24/7 Support: Yes
Email Support: Yes
Phone Support: Yes
Mobile Trading: Yes
Live Chat Support: Yes
Free Demo Available: Yes
Payment Options:
2C2P, Apple Pay, AstroPay, Bank Transfer, Credit Card, Debit Card, Giropay, Ideal, Mastercard, Multibanco, PayPal, Przelewy24, QIWI, Sofort, Trustly, Visa, WebMoney
Coins:
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